Support

Having trouble with Super Arrow or want to share feedback? Email us and include your device model, Android version, and a short description of what happened.

Email support

How does an arrow leave?

An arrow slides head-first along its own path. Only another arrow in the straight lane beyond its head can block it.

I lost a life

A blocked tap costs one life. Look along the lane beyond the arrowhead and remove the blocker first. Each board also includes one hint.

My progress disappeared

Progress is stored only on your device. It is not synced to an account and cannot be restored after clearing app data or uninstalling.

Vibration is not working

Open the game's settings and make sure vibration is enabled. Some devices may also limit vibration through battery or accessibility settings.

How do I change language?

Open Settings and choose English, Arabic, or your device language. The appearance setting is available in the same place.

Does the game need internet?

Core gameplay works offline. An internet connection is used to load advertising and may be needed for Google Play Games sign-in or leaderboard features. The game remains playable when those services are unavailable.

What ads does the game show?

No banner appears while a level is active. A rectangular ad may appear below the completion card between levels. Rewarded ads are optional: where offered and ready, you can watch one for an additional hint or one life.

An ad is unavailable

Ads depend on network access, consent choices, and availability. If a rewarded-ad button is unavailable, you can continue by restarting the attempt. You can review eligible consent choices in Settings under Privacy options.

Reporting a problem

Please include these details when possible:

Your phone or tablet model and Android version.
The Super Arrow version shown in Google Play.
The level number and steps that led to the issue.
A screenshot, if it helps explain the problem.

Do not send passwords, payment details, or other sensitive personal information.